We are trusted by organisations of all sizes, from a large and diverse range of industries:
IT support for civil engineering firms in the UK
Civil engineers need reliable and secure IT support throughout their working day. With the right tools and solutions, they can meet the technical demands and complexities of today’s projects presented by CAD software, data sharing, and team collaboration.
ramsac’s totalIT solutions are designed to meet the ongoing challenges of civil engineering. From managing busy back offices, to robust on-site support, we offer effective, scalable, managed IT services that optimise your projects and operations.
We also understand the importance of having a secure and stable IT estate that is backed up and archived, with easy remote access to critical site documents, plans and files. That’s why advanced cybersecurity is built into our totalIT solutions so that your data and systems are always protected.
We are proud to be accredited as both a Dell Technologies Gold Solution Provider and a Microsoft Solutions Partner, which gives us access to exclusive tools and updates, training and consultation, and means we are committed to providing the most effective and reliable solutions to our clients.
How ramsac’s totalIT services for civil engineers can supercharge your projects
We work with civil engineers across the UK and support engineering firms of all sizes – from large, established firms to smaller start-ups. With extensive experience in the industry, we deliver tailored solutions to meet your needs – whether that’s stronger security, greater efficiencies, better communication, or reduced costs.
No matter your challenges and requirements, we’ll support you every step of the way with dynamic IT solutions.
Our totalIT services offer three distinct levels of managed IT support, so you can choose the option that’s right for you.
Our totalIT services offer three distinct levels of managed IT support, so you can choose the option that’s right for you.
- Specialist IT support for civil engineering firms
- Proactive IT strategy and relationship management
- 24/7 support for UK and international teams
- End-to-end management of your IT infrastructure
- Vendor support for CAD, 3D modelling, structural analysis, project planning, and geotechnical applications
- User setup and management, patching, updates, and day-to-day monitoring
- Regular visits with a dedicated IT manager
- Procurement, budgeting and licensing support
IT support for civil engineering you can trust
totalIT from ramsac is designed to give civil engineering firms flexibility and choice to match their goals. Whether managing multiple sites, complex workflows or on-site communications, we understand the unique challenges of the civil engineering industry.
We’ll safeguard your data and future-proof your technology, so you can focus on dynamic project delivery. Choose from three progressive tiers of totalIT solutions, each offering distinct levels of support aligned with your needs:
- totalIT essentials
- totalIT secure
- totalIT premium
Whether you’re a new startup or a large civil engineering firm, you’ll find the right level of service with options to upscale as your business grows.
With totalIT, you gain a fully-managed IT service that works like your in-house team, keeping your business connected, your people productive and your systems secure.
Expert IT support for the civil engineering industry
Recommended for:
Civil engineering firms seeking a reliable IT partner
totalIT essentials is the ideal starting point for civil engineering firms that need reliable, proactive IT support. It includes everything from responsive helpdesk access and regular patching to detailed reporting. We provide all the core services your business needs to stay secure, efficient and productive.
Our core service
Recommended for:
Civil engineers that prioritise data security and protection
totalIT secure is designed for organisations that put cybersecurity first. Alongside full daily IT support, it includes 24/7 system monitoring, secure data backups, vulnerability management and regular resilience reporting. With totalIT secure, your civil engineering firm benefits from complete safeguarding against the ever-changing landscape of cyber threats.
Recommended for:
Organisations in the civil engineering industry and other regulated sectors that require proactive protection and continuous improvement
totalIT premium is tailored for UK civil engineering firms operating in a highly-regulated sectors where compliance and resilience are critical. Expanding on the capabilities of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping and full compliance management. Benefit from a fully managed IT partnership that ensures your business is secure, compliant and future-proof.
Managed IT support for civil engineering
Whether you need fully managed IT support in the UK to take care of your entire IT operation, or need to fill a specific skills gap, we can tailor our IT solution to your needs.
Our totalIT solutions offer flexibility, protection and peace of mind. Take a look at how we can help your civil engineering firm.
Projects & consultancy
Project management and consultancy for large IT operations in civil engineering and construction.
Cybersecurity
All civil engineering firms need to be ready in the event of a cyberattack. Don’t delay, protect your firm and your people with our secure totalIT solutions.
Microsoft 365
Cloud-based software and managed IT support for flexible working delivered by a Microsoft 365 consultancy.
AI-driven cloud technology
AI-powered IT operations and remote data storage.
Benefits of our IT services for civil engineers
We partner with leading IT cloud, hardware, and software providers, placing us in a prime position to deliver independent advice and fully managed IT support built around you. Our totalIT solutions for civil engineers provide your UK firm the tools, guidance, and expertise to thrive in a competitive industry.
- Enhances remote working
- Streamlines IT processes across multiple sites
- Fills any skills gaps in your firm
- Gives access to the right tools to meet technical demands
- Ensures secure and reliable IT
- Supports workers both on site and in offices
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Why choose totalIT from ramsac for secure civil engineering IT support?
Adaptable
We’re flexible to your needs, however your civil engineering firm may work, we can help.
Approachable
We don’t use jargon. Just simple, clear language.
Reliable
We provide consistently excellent IT services for civil engineering businesses.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a support request for them. Find out what they had to say.
Knowledgeable IT professionals that civil engineers can trust
We understand that the availability and security of mission-critical services for your clients and stakeholders is imperative.
That’s why we believe that trustworthy, independent, expert counsel is essential.
Our team of experienced professionals will work alongside your civil engineering firm to help you understand your legal obligations and find a secure solution, tailor-made to your specifications.
At ramsac, our UK IT experts can help you carry out a thorough information security risk assessment. After this, we’re here to assist from start to finish, implementing end-user training and internal policies within your civil engineering firm, all to ensure the protection of your data.
Whether you’re a small team of civil engineers or a global enterprise, we’ll manage the ongoing security of your IT infrastructure.
totalIT from ramsac offers three levels of managed IT support, each one designed to assist civil engineers and construction professionals.
Choose from three totalIT options
TotalIT essentials
Optional add-on available with IT roadmap planning (quarterly)
- Technical updates & system development (2 hours per month)
- User & access management including Microsoft 365 licence management
- Expert-led, jargon-free support
- Backup monitoring & Microsoft 365 cloud backup
- Live system compliance reporting
- Interactive support portal
- Strategic guidance and third-party renewals management
- Quarterly business review
Unlimited helpdesk
08:00/18:00 Monday–Friday
Our core service
totalIT secure
Includes everything in the TotalIT Essential package, plus:
- Technical updates & system development (4 hours per month)
- Third-party software patching
- Third-party software vulnerability management
- Priority one issue – inclusive call outs
- 24/7 end user device security
- 24/7 identity threat response security
- 24/7 information and event management security
- End user security awareness training (monthly)
- Cyber awareness training and phishing tests
- Quarterly 365 security report
- IT roadmap planning (quarterly)
Unlimited helpdesk
08:00/18:00 Monday–Friday
24/7 on call support
totalIT premium
Includes everything in the TotalIT Essential package, plus:
- Annual in-person cyber awareness briefing
- Annual IT policies review
- Risk management & reporting
- Security gap analysis and cyber certification fee
- ISO 27001 gap analysis
Unlimited helpdesk
08:00/18:00 Monday–Friday
24/7 on call support
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
What our clients say
Here’s what they said about working with ramsac.
- View case study: Elliott Wood
“We have found ramsac to be very supportive and helpful, every project is planned to ensure there are no surprises and to ensure it runs smoothly with minimal disruption.”
- View case study: Land and Water Group
“ramsac provide a friendly, professional, price-competitive IT service which has helped to keep Land and Water’s IT systems running smoothly for years.”
- View case study: John Ellerman Foundation
We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.”
