Cybersecurity monitoring
secure + is a fully-managed, 24/7 cybersecurity monitoring service, run by our dedicated Security Operations Centre (SOC). Included as part of our totalIT secure and totalIT premium service offerings, our cybersecurity experts will detect a breach the moment it happens and take action to prevent damage from being done.
In our experience, the most common breaches our clients see are because of human error and compromised accounts. Often for our clients, the first indication of a cyber breach is when it’s already too late; a customer might complain about phishing emails being sent from a client address, or a supplier complains that an invoice the client thought they had paid to the right account has never been received.
secure+ cybersecurity monitoring proactively identifies potential breaches around the clock and acts to reduce the threat.
24/7 cybersecurity monitoring services
secure+ cybersecurity monitoring runs 24/7, ingesting event data, analysing and hunting for potential threats and generating alerts as required. Potentially malicious activity is immediately investigated and swift action is taken in minutes to stop the threat in its tracks and prevent further impact.
We then investigate the breach, clear up the impact and provide a comprehensive report of what happened or was accessed, as well as guidance to help mitigate future occurrences.
Monitoring what matters
secure+ specialises in monitoring the top causes of cyber breaches for our clients. At the core of the service is monitoring your Identities (such as Microsoft 365 accounts) to spot signs of a potential account compromise and takeover – the number one cause of cyber breaches globally. secure+ also provides Managed Endpoint Detection & Response (MDR) services through a state-of-the-art EDR tool to identify signs of malicious code or ransomware being deployed. Our 24/7 manned response ensures that such threats are dealt with swiftly and effectively.
During set up, we will also discuss what is particularly important for your organisation to identify any further monitoring we can implement via our Security Information and Event Management (SIEM) platform to safeguard your systems and data.
secure + downloadable resource from ramsac
Discover our guide that walks you through secure+ and how it can positively impact your business. You’ll find everything you need to know about being proactive towards cybercrime.
Cybersecurity monitoring:
what secure+ detects
secure+ runs 24/7 looking for potential signs of malicious activity or cyber breaches.
Our cybersecurity monitoring service runs several hundred monitors every day looking for these suspicious events, but some of the key ones include:
- Account compromise
- Credential theft
- Malicious mailbox rules
- Token theft
- Ransomware
- Malware
- Suspicious processes.
How secure+ benefits your organisation
Monthly report
Each month you will get a comprehensive report of your secure+ service, where we call out significant events and recommendations to improve your security.
24/7 identity and device monitoring
We proactively monitor your accounts and devices for signs of a cyber breach and take proactive action when needed, at any time of day.
Breach investigation
In the event of an account or device being compromised, we’ll do a full investigation into any potential impact, providing you with a comprehensive breach report.
Log retention
We retain security logs in our secure platform for up to 1 year, supporting post-breach investigation or forensics.
Other cybersecurity services
We offer a wide range of cybersecurity solutions to protect your organisation, year-round. No need to hire a cybersecurity expert or a team of IT engineers. ramsac can do it all, for a fixed monthly fee. Here’s just some of the ways we can help
Cybersecurity audits
We’ll take a holistic view of your IT estate, and see where your weaknesses are, before presenting them in a report, along with guidance and support on fixing any errors
Cyber Resilience Certification
Our Cyber Resilience Certification is a mark that demonstrates your competence and awareness of cybersecurity. After auditing your company, we give you a mark
Cybersecurity training
The human firewall is the most important part of maintaining a cyber secure business. We’ll train you and your staff to be vigilant, know when to raise queries and what to do if the worst happens.
Cybersecurity solutions
We also have many other solutions that we can provide to help you with your cybersecurity. Just get in touch, and we can tailor our service to you.
Why choose ramsac for cybersecurity monitoring?
Certified
Our team are rigorously and regularly trained in all matter of cybersecurity issues, so you know that the people you work with are genuine experts in their field.
Service promise
With responsive SLA’s and helpful cybersecurity staff, you can come to us with any concerns, at any time. We’re always here to help.
Approachable
Cybersecurity can be filled with confusing terms. We won’t use jargon, instead explaining in a way that any of your team can understand.
What is VMaaS and why does your organisation need it?
VMaaS stands for “Vulnerability Management as a Service” and is ramsac’s service offering to help safeguard your organisation from software vulnerabilities. We use a state-of-the-art tool to identify vulnerabilities across your workstations and servers, automatically update or patch software from a large catalogue of supported software, and proactively work to reduce the overall number of vulnerabilities across your devices that could be exploited by cyber criminals.
Our clients want reliable, effective IT support
Here’s what they said about working with ramsac.
- View case study: RoSPA
“ramsac have been a pleasure to deal with so far and have been professional, supportive and pro-active in their preparation of our regular phishing tests.”
- View case study: West London Action for Children
“The implementation by ramsac went very smoothly it was completed ahead of schedule and therefore under the anticipated cost.”
- View case study: JCC Lighting
“Our customer service and call management have really benefited from the ShoreTel technology. The ECC has been configured to allow for expansion and there are various other features that we may tap into in the future, such as videoconferencing and IM capabilities.”
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a support request for them. Find out what they had to say.
