Fully managed IT solutions for UK small and medium companies
Is your business expanding? Can your current IT support provider handle the evolving needs of your company, employees, and customers? If your organisation has outgrown your IT, it’s probably time to find a new partner that matches your business goals.
ramsac’s totalIT services offer a dynamic, three-tier approach to your IT needs, providing adaptable IT solution for businesses of all sizes, from large-scale enterprises to SMEs and ambitious startups. You’ll benefit from agile, cost-effective,managed IT support, getting industry-leading IT services at a price you can afford.
From AI-based cybersecurity to 24/7 remote support, we’ll optimise your IT environment to help you achieve greater results faster and with less hardware. We’ll deliver flexible, affordable, managed IT without the expensive overheads.
With totalIT from ramsac, your teams and customers are protected while you adapt to business changes and enhance your operations through expert service delivery.
Key features of totalIT from ramsac
totalIT is designed to give small to medium enterprises flexibility and choice aligned to your goals. There are three progressive tiers, each building on the last:
- totalIT essentials
- totalIT secure
- totalIT premium
As the owner of a small business or startup, you may begin with the level of service that’s right for you now before upscaling as things evolve and your company expands.
Our totalIT solutions act like your own IT department to keep your business online, your people productive and your systems resilient.
Managed IT services created for today’s small and medium enterprises (SMEs)
Recommended for:
Organisations that need solid IT foundations
totalIT essentials is the perfect foundation for small businesses that require reliable, proactive IT support. It covers the basics from dependable helpdesk access to routine patching and comprehensive reporting, and also includes all the essential services your business needs to stay efficient and productive.
core service
Recommended for:
Organisations that value security & protection of data
totalIT secure is built for organisations that put cybersecurity first. In addition to comprehensive day-to-day IT support, it provides 24/7 monitoring, secure data backups, vulnerability management and regular resilience reporting. With totalIT secure, your systems and data are protected against today’s evolving cyber threats.
Recommended for:
Organisations in regulated sectors that need proactive protection & education
Designed for the UK’s ambitious companies working in fields where regulation & compliance is paramount, totalIT premium offers the highest standard of IT partnership. Building on the strengths of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping, complete compliance management and more. totalIT premium is the smart, future-ready, fully managed IT solution.
Our full range of managed IT services for SMEs
Flexible, managed IT support
We’ll devise a managed IT support plan with a fixed cost and simple budgeting to meet your specific needs.
We’ll also work with your in-house IT team to fill any internal skills gaps.
Cybersecurity: 24/7 protection
Leveraging advanced artificial intelligence and machine learning, our proactive cybersecurity monitoring service designed to combat cyber threats and keep SMEs active and online. Included in our totalIT secure and totalIT premium service offerings, we’ll monitor your entire IT network to identify risks and data breaches and minimise business disruption.
Effective disaster recovery
Businesses can mitigate risks and data loss with our solid disaster recovery plan. If you experience a cyber attack or data breach, our experts will ensure your operations have a robust plan in place to ensure business continuity.
Sectors we work with
Business
We partner with ambitious, professional organisations to help them stay secure, compliant and confident in their IT operations.
Charities/NFP
We work closely with charities and not-for-profit organisations that promote and support good causes. Our totalIT services include everything from AI-driven cybersecurity to fully managed IT.
Financial Services
With a deep understanding of regulated industries, we identify and implement the best IT solutions for your needs, including full vendor management and support.
Insurance
Our comprehensive managed IT and cybersecurity solutions are designed to safeguard and support insurance companies in the UK. We provide a level of dynamic protection that few others can match.
Advantages of IT support for small to medium UK businesses
Just like large enterprises, SMEs also depend on flexible, 24/7 IT support to enhance their operations. At ramsac, we have decades of experience in delivering scalable, managed IT solutions for small to medium-sized businesses with 50-100 employees.
From data protection and cybersecurity to remote IT support and scalability, ramsac is the IT partner that understands the evolving needs of ambitious SMEs and aligns with their business goals.
How ramsac supports small to medium UK businesses
Scalability
The support you receive can be adjusted to match the growth of your company. If your business is expanding or going through reorganisation, we’ll deliver bespoke, affordable, managed IT tailored to your needs.
24/7 support
SMEs benefit from 24/7 service every day. We aim to respond promptly to your problems, support your workforce, and ensure your teams receive the highest quality customer service when they most need it.
Reliable and trustworthy
Our team of dedicated IT experts ensure you get the most out of your technology for your budget. We pride ourselves on the consistency of our service delivery and communication.
Cybersecurity
totalIT secure constantly monitors your IT estate for data breaches and threats. Our rapid response to cyber threats will save you expensive downtime and maximise productivity across your business.
Disaster recovery
We provide complete data backup and develop rapid recovery protocols to minimise downtime and mitigate financial losses during an IT emergency or natural disaster. We ensure business continuity whatever the situation.
Staff training
We’ll deliver full cybersecurity awareness training for your employees to keep your data protected from cybercriminals. Our programmes help you build a robust human firewall to protect your business from cyberattacks.
Rest assured we are certified & accredited by:
Why choose ramsac as your IT partner?
For 30 years, we’ve been helping businesses of all sizes build an IT strategy. From large-scale enterprises to ambitious SMEs, our core values reflect our culture and our commitment to the companies we serve.
Our goal is to deliver outstanding managed IT support that’s scalable and adaptable to your needs.
We pride ourselves on reliability and excellent communication with our clients. Our friendly, approachable staff use jargon-free language that’s simple to understand. We’re motivated and determined to achieve success for our business and yours. We take a flexible approach to your IT requirements, and we’re never constrained by policy or procedure.
Why choose ramsac?
Award-winning services
Work with an award-winning outsourced IT company and protect your organisation.
Certified
Our dedicated team of IT professionals hold certifications in Microsoft, Dell, HP, Sophos, Sonic Wall & Veeam, plus other products.
Accessible
We offer 24/7 jargon-free IT support. Our friendly teams are always available when you need us most.
Our clients want reliable, effective IT support
Here’s what they said about working with ramsac.
- View case study: Emerging Futures
“totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure.”
- View case study: Guy’s and St. Thomas’ Charity
“The main benefit of using ramsac is having people who are normal, human, friendly, and knowledgeable giving us great IT support.”
- View case study: Sir John Soane’s Museum
“Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience.”
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a support request for them. Find out what they had to say.
