IT support in Aldershot
Whether you’re looking for fully managed IT, cybersecurity consulting or just an extension to support your existing IT team, we can help.
At ramsac, we ensure that our IT support is flexible around you. We know that businesses don’t always work 9-5, 5 days a week. That’s why we can offer around-the-clock IT support, so whenever you’re working, we are too.
IT isn’t a “one size fits all” approach, and neither is our IT support. Each of our totalIT solutions contracts is designed for the company exclusively. Your IT support from ramsac may not be the same as the company next door, because you’re different, and we get that.
What our IT support in Aldershot offers
When you partner with a local IT company like ramsac, you get better, more efficient IT systems, help that’s just around the corner for fast response and access to experts in the IT field. Regardless of whether you’re a charity or a remote-first sales company, we can help you. Protect and secure your Aldershot business today with totalIT from ramsac.
- Remote access solutions so we can help your employees, no matter where they are
- Dedicated IT account manager
- Strategic input and advice
- One fixed monthly cost, no hidden extras
- Web portal so you can see the progress we’ve made
- We can offer fully managed IT support with 24/7 IT estate monitoring
- UK-based technical advisors
- Jargon-free advice at your fingertips
- Accredited IT professionals specialising in Microsoft, Citrix, Apple, Dell, HP, VMware & Veeam
IT support services for Aldershot organisations
Our totalIT solution is a complete management of all your IT, offering unlimited support 24/7 for a fixed monthly fee.
Microsoft 365 migration
Move to the Microsoft modern workplace with ramsac.
Projects & consultancy
Impartial and time-critical advice for your IT projects.
Cybersecurity
Protect your company, clients and employees.
Cloud migration
Get on the cloud, with step-by-step help from ramsac.
Managed IT support for in-house IT teams
Working as an extension of your IT team
Our service is designed to fill any gaps that you have in your current team, as well as acting as an extension, not a replacement, as and when you need it. If you’ve got staff on annual leave, or want more support on a big project, we can provide as much or as little help as you want.
Auditing assistance
We can provide full, in-depth audits of your IT, uncovering hidden potential in your company.
IT estate upgrades
Offices have a wide range of technology, from laptops to phones and meeting room systems. Maintaining and upgrading these when necessary can be easily managed by us, as well as the implementation and management of VMWare & Citrix technology.
Secure your data
Our data security experts will consult on what you’re doing, and explain what you could be doing to improve security.
Project advice and planning
If you want an unbiased soundboard with expertise on hand, ramsac can help. We ensure that your projects will be the best decision for you and your business.
Key features of totalIT from ramsac
totalIT is a scalable, managed IT service built to guide and support large and enterprise-level organisations as they grow and evolve. It provides full flexibility and choice, with three progressive tiers:
- totalIT essentials
- totalIT secure
- totalIT premium
Each tier allows you to begin with the service that suits your current needs and scale seamlessly in line with business growth.
Both totalIT secure and total IT premium are specifically designed with large and enterprise-scale businesses in the mind. Acting like your fully-managed IT department, totalIT provides day-to-day helpdesk support, dynamic system monitoring, advanced cybersecurity, strategic IT planning and everything else you need to keep your people productive, your systems resilient and your data safe.
totalIT service levels
Recommended for:
Organisations that need a reliable IT foundation
totalIT essentials is a solid foundation for businesses seeking trusted, proactive fully managed IT support. It delivers all the core services you need to keep your team productive, including reliable helpdesk access, regular patching, and detailed reporting.
Our core service
Recommended for:
Organisations that prioritise security and data protection
totalIT secure is built for organisations that prioritise strong cyber protection. Alongside day-to-day support, it includes 24/7 monitoring, backups, vulnerability management, and regular resilience reporting — giving you complete confidence that your systems are protected.
Recommended for:
Organisations in regulated sectors that need proactive protection & education
totalIT premium offers the ultimate level of IT partnership. Building on the features of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced planning, and compliance management for a fully comprehensive and proactive IT management solution.
Managed IT support for Aldershot businesses with totalIT
TotalIT essentials
Optional add-on available with IT roadmap planning (quarterly)
- Technical updates & system development (2 hours per month)
- User & access management including Microsoft 365 licence management
- Expert-led, jargon-free support
- Backup monitoring & Microsoft 365 cloud backup
- Live system compliance reporting
- Interactive support portal
- Strategic guidance and third-party renewals management
- Quarterly business review
Unlimited helpdesk
08:00/18:00 Monday–Friday
Our core service
totalIT secure
Includes everything in the TotalIT Essential package, plus:
- Technical updates & system development (4 hours per month)
- Third-party software patching
- Third-party software vulnerability management
- Priority one issue – inclusive call outs
- 24/7 end user device security
- 24/7 identity threat response security
- 24/7 information and event management security
- End user security awareness training (monthly)
- Cyber awareness training and phishing tests
- Quarterly 365 security report
- IT roadmap planning (quarterly)
Unlimited helpdesk
08:00/18:00 Monday–Friday
24/7 on call support
totalIT premium
Includes everything in the TotalIT Essential package, plus:
- Annual in-person cyber awareness briefing
- Annual IT policies review
- Risk management & reporting
- Security gap analysis and cyber certification fee
- ISO 27001 gap analysis
Unlimited helpdesk
08:00/18:00 Monday–Friday
24/7 on call support
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
Benefits of our IT support in Aldershot
We help companies of all sizes across Aldershot with their IT, improving efficiencies and reducing their downtime.
We’ll work in close partnership with you, creating a fruitful relationship that benefits everyone involved.
- Remain cyber-secure and minimise potential disruption to your business
- Streamline communication between remote and office-based users
- Meet and exceed business objectives
- Enhance the productivity of your organisation
- Unlock the full power of Microsoft from the experts
Why choose us?
Reliable
We pride ourselves on our consistent levels of excellent service
Flexible
We work flexibly to provide you with a service that meets your exact needs.
Friendly
We don’t use complex jargon, and we’re always happy to take your call.
Our clients want reliable, effective IT support
Here’s what they said about working with ramsac.
- View case study: Emerging Futures
“totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure.”
- View case study: Guy’s and St. Thomas’ Charity
“The main benefit of using ramsac is having people who are normal, human, friendly, and knowledgeable giving us great IT support.”
- View case study: The Nuffield Foundation
“It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us. It wasn’t even a question.”
Get directions from Aldershot to ramsac
ramsac ltd
Compton House
The Guildway Campus
Old Portsmouth Road
Guildford, GU3 1LR
England
