IT support in Camberley
Whether you want fully managed IT services, expert consultancy such as cybersecurity or assistance on one-off projects like cloud migrations, ramsac can help. We’re here to make IT simple.
We can offer 24/7, jargon-free IT support that keeps your business safe and running smoothly, no matter whether your employees are at home or in the office.
Here at ramsac, we understand that IT support isn’t a cookie cutter approach. Our totalIT services are flexible and adapt with you, so we can truly provide the support your business needs. Operating as an extension of your business, our IT support experts will provide friendly and helpful IT support when you need us.
What our IT support service offers Camberley organisations
When you work with an IT expert like ramsac, you unlock the full potential of your business’ IT. Regardless of which industry you’re in, our totalIT services ensure that you get the critical advice at the right time to keep your business without downtime and ahead of the game.
- We can offer fully managed, round the clock monitoring and support
- UK-based office and technical advisors located near Camberley
- Options for IT support, 24 hours a day
- Certified advisors in Microsoft, Citrix, Apple, Dell, HP, VMware & Veeam
- Latest remote access software so we can carry out fixes on employee laptops no matter where your staff work
- Assigned IT support manager who works on future planning and day-to-day management
- No hidden fees in a fixed monthly cost
- Secure web reporting portal
Managed IT support services for your Camberley business
Our comprehensive totalIT support packages can offer unlimited 24/7 support for one monthly fee, with no hidden surprises.
Microsoft 365
Microsoft 365 setup and ongoing support.
Projects & consultancy
Unbiased and forward-thinking IT advice for projects.
Cloud Migration
Step-by-step assistance with migration to the cloud.
Cybersecurity
Protect your firm and your people.
totalIT: An extension of your in-house IT support team
Supporting your existing IT team
Our service is designed to fill any gaps that you have in your current team, as well as acting as an extension, not a replacement, as and when you need it. If you’ve got staff on annual leave, or want more support on a big project, we can provide as much or as little help as you want.
Project consulting
If you’re looking to make a technological change in the workplace, or want to sense check your plans, we can offer a friendly chat and some tech know-how.
Technology upgrades and management
We can help guide routine project upgrades, including technology such as Microsoft Exchange and Office 365. We also help with the implementation and management of VMWare & Citrix technology.
IT, software and hardware auditing
We’ll look at your current infrastructure and audit it. Then, you’ll get a full report showing what’s going well, and where you can improve so you can make change only where it’s needed, saving time and money.
Data security
Our independent information and data security consultants will consult on your data protection and system security regularly, keeping you ahead of the curve.
Protect your Camberley business with totalIT from ramsac
totalIT is a scalable, managed IT service built to guide and support large and enterprise-level organisations as they grow and evolve. It provides full flexibility and choice, with three progressive tiers:
- totalIT essentials
- totalIT secure
- totalIT premium
Each tier allows you to begin with the service that suits your current needs and scale seamlessly in line with business growth.
Both totalIT secure and total IT premium are specifically designed with large and enterprise-scale businesses in the mind. Acting like your fully-managed IT department, totalIT provides day-to-day helpdesk support, dynamic system monitoring, advanced cybersecurity, strategic IT planning and everything else you need to keep your people productive, your systems resilient and your data safe.
Managed IT support for Camberley businesses
TotalIT essentials
Optional add-on available with IT roadmap planning (quarterly)
- Technical updates & system development (2 hours per month)
- User & access management including Microsoft 365 licence management
- Expert-led, jargon-free support
- Backup monitoring & Microsoft 365 cloud backup
- Live system compliance reporting
- Interactive support portal
- Strategic guidance and third-party renewals management
- Quarterly business review
Unlimited helpdesk
08:00/18:00 Monday–Friday
Our core service
totalIT secure
Includes everything in the TotalIT Essential package, plus:
- Technical updates & system development (4 hours per month)
- Third-party software patching
- Third-party software vulnerability management
- Priority one issue – inclusive call outs
- 24/7 end user device security
- 24/7 identity threat response security
- 24/7 information and event management security
- End user security awareness training (monthly)
- Cyber awareness training and phishing tests
- Quarterly 365 security report
- IT roadmap planning (quarterly)
Unlimited helpdesk
08:00/18:00 Monday–Friday
24/7 on call support
totalIT premium
Includes everything in the TotalIT Essential package, plus:
- Annual in-person cyber awareness briefing
- Annual IT policies review
- Risk management & reporting
- Security gap analysis and cyber certification fee
- ISO 27001 gap analysis
Unlimited helpdesk
08:00/18:00 Monday–Friday
24/7 on call support
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
Benefits of our IT support for Camberley businesses
With simple to understand language used by our support teams, you don’t need to be an IT expert to get help. We look after your IT, so your business will be kept secure and safe year-round.
We work closely, aligning ourselves with your business goals and values to ensure that you feel supported at every step.
- Minimised downtime and disruption to workdays
- Efficient and streamlined communication between employees based across the country
- Exceed business and stakeholder expectations
- Fully enhanced productivity of your business
- Unlock the next level of IT power and Microsoft
Why choose us?
Reliable
We pride ourselves on our consistent levels of excellent service
Flexible
We work flexibly to provide you with a service that meets your exact needs
Friendly
We don’t use complex jargon and are always happy to take your call
Our clients want reliable, effective IT support
Here’s what they said about working with ramsac.
- View case study: Emerging Futures
“totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure.”
- View case study: Guy’s and St. Thomas’ Charity
“The main benefit of using ramsac is having people who are normal, human, friendly, and knowledgeable giving us great IT support.”
- View case study: The Nuffield Foundation
“It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us. It wasn’t even a question.”
Get directions from Camberley to ramsac
ramsac ltd
Compton House
The Guildway Campus
Old Portsmouth Road
Guildford, GU3 1LR
England
